|Contents |Introduction |Overview| State Actors| Concise Legal Reference |Federal Complaint |Qs&As |Kaarla Weston’s and Peter Van Voorhis’ actual letters|

|Comments to Mary P. Castelli”s letter|

|Complaint to the Attorney General|

|Complaint to the U.S. DHHS Office for Civil Rights|

Appellant’s Motion Opposing Dismissal of the Appeal at the NH DHHS AAU

AAU’s Dismissal of Appeal by Hearing Officer Paul Bernard

 |Helpful Links|

 

 

" States may be pressured into attempting compliance on the cheap, placing marginal patients into integrated settings devoid of the services and attention necessary for their condition… .It would be unreasonable, it would be a tragic event, then, were the Americans with Disabilities Act of 1990 (ADA) to be interpreted so that States had some incentive, for fear of litigation, to drive those in need of medical care and treatment out of appropriate care and into settings with too little assistance and supervision. "

The U.S. Supreme Court Justice Kennedy in the 1999 watershed ADA case of Olmstead v. L.C.

 

“"[i]nadequate state appropriations do not excuse noncompliance" with the Medicaid Act."” Doe v. Chiles,, U.S. Ct. App.11th Cir. (1998).  The court rejected the state’s attempt to justify limiting Medicaid services to eligible recipients due to budgetary considerations, noting that courts had repeatedly found that “inadequate state appropriations do not excuse noncompliance.” 

"Injunctive relief may, of course, be applied to state officials whose actions derogate federal Medicaid laws...." Id., ( citing,  Smith v. Miller, 665 F.2d 172, 175 (7th Cir.1981) (citing Ex parte Young )).

 

 

Introduction

New Hampshire Acquired Brain Disorder Medicaid Waiver:

HOW the NH DHHS, the Bureau of Developmental Services and “Gateways” a non-profit organization (formerly known as Area Agency of Greater Nashua)  SWINDLE severely disabled people in NH out of their Medicaid assistance

 

WEB-SITE PURPOSE:        

Expose NH Bureaucracy’s Abuses Against the Disabled

       

Dear Visitor,

I created this web-site for you and for those persons whose disabilities require long-term institutional level of care.   Here, you can learn how the bureaucrats inside the NH Bureau of Developmental Services and the Area Agency of Greater Nashua (the “AAGN”) arrogantly subvert the federal and state laws, swindling severely disabled persons out of medical assistance for life-saving care and spelling injuries and premature death for them.  These reckless bureaucrats stand the law on its head, defending wanton and unlawful denials of medical assistance for federally-funded life-saving and life-enhancing care as “cost efficient.” 

 

Contrary, however, to their claims of striving for “cost-efficiency” for our own “good,” their unlawful denials of medical assistance are lethal to our disabled loved ones.  In addition, they create an entire class of “volunteer” slave family care-givers forced to provide care to their loved-ones around the clock, without any compensation or insurance coverage.  These unlawful denials of medical assistance spell suffering and death to severely disabled persons or slavery for their families.  If, in arrogant disregard of the law, the bureaucrats deny payment for life-saving care, preventing a disabled person from accessing it -- they are simply committing murder – “for costs reasons.”   The bureaucrats at the NH DHHS, the BDS, and the AAGN should bear personal responsibility, in the form of community-wide scorn and disrepute, for their meaningless crimes against the disabled in our state.

 

In my opinion, only one reason can adequately explain why these bureaucrats so vehemently fight the law to curb severely disabled persons’ access to medical assistance for the long-term care services covered under the ABD program and financed by federal dollars: corruption and waste of the Medicaid funds.  What else could possibly motivate these otherwise callous, unprincipled, and indifferent bureaucrats to fight tooth and nail over the public money, knowingly pushing the severely disabled into obviously inadequate and dangerous care settings? – Only an ability to point the spigot on the public-money pipe-line into their own pockets can explain their campaign of brazen deception, outright fraud, exploitation, and threats against the disabled and their families.

 

Why spend the federal money on the disabled persons, when your own bloated administrative expenses, salaries and benefit packages is what you would rather fund?

 

BEWARE: This is a veritable trip into the absurd.

 

MY GOAL:

Community Organizing Against Routine Denials of Medical Assistance to Severely Disabled Persons By NH DHHS, BDS, and AAGN (now the “Gateways”)

By exposing and speaking out against the arrogant bureaucratic abuse that the disabled and their families must suffer in New Hampshire as they deal with a catastrophic long-term disability in their families; through educating the public about the importance of access to quality long-term care, and through community organizing around this issue, we may be able to effect positive changes in our community.  Many of us will one day need extensive assistance with activities of daily living.  If we resign ourselves to the arrogant abuse of power, the indifference to human life, and the corruption of the government officials administering publicly-funded programs for the disabled, eventually we may find ourselves in the same shoes as any disabled person today: destitute, suffering and dieing in desperation without the needed care and assistance. 

In addition, our community deserves to know the identity and the names of the public officials responsible for denying medical assistance to fully-qualified severely disabled persons in our state, wreaking havoc on them and their families.  As far as the public opinion and community organizing are concerned, the individuals who seized control over the public money and abuse their power to deny medical assistance for life-saving and life-enhancing care in arrogant disregard of the law and human life, should be rightfully exposed to community-wide scorn and notoriety for the veritable crimes they commit in broad day-light.

 

THE STORY IS ABOUT:

Subversion of the Medicaid Act and the ADA

at the NH DHHS, the BDS, and the AAGN:

This site will tell you how Mr. Matthew Ertas, Dr. John Capuco, and Ms. Kaarla Weston of the NH BDS, and Ms. Sandra Pelletier and Mr. Peter Van Voorhis of AAGN ruthlessly and routinely push severely disabled persons into care settings devoid of the desperately needed attention, services, and supervision, causing them to languish, become injured, and die prematurely.  This site will also tell you how they set entire families in our state on the road to destitution and despair, creating a whole under-class of “volunteer” slave care-givers, often working around the clock without any compensation or insurance coverage. 

Through a campaign of deception, outright fraud, and threats they swindle my mother Lidia and other persons like her out of their federally-funded medical assistance for desperately needed care.  The BDS and the AAGN accomplish this by unlawfully bundling complex long-term care services under the federally-funded ABD Medicaid waiver with a sole provider of the bureaucrats’ own choice at a fraction of the market rates, or by turning the family caregivers into formidable “volunteer” slaves, toiling, uninsured, around the clock for free.   Thus, if you face a long-term severe disability in your family, the “choices” BDS and AAGN offer you in NH are:  they choose a commercial “care”-provider to bundle all of the needed care at a fraction of the market rates, and to hurry your loved one to their grave, or you become an around-the-clock slave, caring, uninsured, for your disabled person at home and unable to work in your profession.  Read here about the Medicaid Act and the Federal Americans with Disabilities Act being turned inside out at the NH DHHS, the BDS, and the AAGN.

If you have a severe long-term disability in your family, if you are struggling to keep your loved one out of harm’s way, and if, as a result, find yourself volunteering an enormous amount of their back-breaking care for many years to come, prevented from working in your chosen profession or holding onto any regular job and facing destitution and despair – read on to discover that possibly your situation is the result of the NH bureaucrats having denied medical assistance to your loved one for the long-term care services for which s/he may be fully entitled under federal and state law.   Discover for yourself how the NH DHHS, the BDS and the AAGN endanger and harm the severely disabled using public funds.  Speak out against these crimes, challenge these state actors’ authority to violate the law and to deny medical assistance to the disabled; organize your community to effect change in this corrupt and inhumane system.  

 

 

 

|Contents |Introduction | Overview | State Actors| Concise Legal Reference:

| Federal Complaint |Qs&As |Kaarla Weston’s and Peter Van Voorhis’ actual letters|

|Comments to Mary P. Castelli”s letter|

|Complaint to the Attorney General|

| Complaint to the U.S. DHHS Office for Civil Rights |

Appellant’s Motion Opposing Dismissal of her Appeal at the NH DHHS AAU

AAU’s Dismissal of Appeal by Hearing Officer Paul Bernard

 |Helpful Links|

MATERIALS AND RESOURCES ON THIS WEB-SITE:

 

TABLE OF CONTENTS              

 

Introduction  1

WEB-SITE PURPOSE: 1

MY GOAL: 3

THE STORY IS ABOUT: 3

THE STATE ACTORS: 5

COMMENTS TO Mary P. Castelli’s deceptive letter: 7

An Overview of the Abuse  9

Who is Lidia and What Happened to Her: 12

How the state endangered Lidia before: 12

The Campaign of Deception Engineered by the BDS and the AAGN: 13

What the laws require: 15

Lidia’s story in Question and Answer Form   16

Concise Outline of the Laws: 27

Actual letters by Ms. Kaarla Weston and Mr. Peter Van Voorhis  27

Complaint to the Attorney General 34

Complaint to the U.S. DHHS Office for Civil Rights: 35

Appellant’s Motion Opposing Dismissal of her Appeal at the NH DHHS AAU   35

AAU’s Dismissal of Appeal by Hearing Officer Paul Bernard  35

Draft Federal Complaint against the NH DHHS Commissioner, Nick Toumpas; 36

Helpful links to pertinent materials  36

THE STATE ACTORS:

SWINDLING THE DISABLED

 

NH Bureau of Developmental Services:  (the BDS) “The Bureau of Developmental Services works with NH's developmental services system to ensure public resources are used effectively to support individuals and families in their community through:  

·         Leadership and vision,

·         Allocation of resources,

·         Communication,

·         Technical assistance, and

·         Monitoring of quality assurance and consumer safeguards. 

The NH developmental services system offers its consumers with developmental disabilities and acquired brain disorders a wide range of supports and services within their own communities.  BDS is comprised of a main office in Concord and 10 designated non-profit and specialized service agencies that represent specific geographic regions of NH; the community agencies are commonly referred to as Area Agencies.  All direct services and supports to individuals and families are provided in accordance with  contractual agreements between BDS and the Area Agencies.   

Supports include:

·         Service coordination,

·         Day and vocational services,

·         Personal care services,

·         Community support services,

·         Assistive technology services,

·         Specialty services and flexible family supports including respite,

·         Services and environmental modifications.

BDS Mission and Vision Statements

GATEWAY, (formerly, Area Agency of Greater Nashua): (The AAGN or “GATEWAYS”) The Area Agency of Greater Nashua, Inc. is a private non-profit corporation created in 1981 to establish and maintain programs and services which promote growth and independence for individuals with developmental disabilities. We bring high quality services to residents in Amherst, Brookline, Hollis, Hudson, Litchfield, Mason, Merrimack, Milford, Mont Vernon, Wilton, and Nashua…”

Sandra Pelletier: President/ CEO of the Area Agency of Greater Nashua, overseeing the $24 million non-profit corporation, “recognized nationally as a highly-effective model of delivery and promoting community inclusion.”  (how about that? Nice sense of humor indeed). 

Peter Van Voorhis Vice President of Community Services at Area Agency of Greater Nashua “Senior operations manager at Region VI – Southern NH Area Agency with annual operating budget over $20 million.  Responsible for administration of supports for over 1,000 children, families, and adults annually… Guided development of Consumer Directed Services – a highly innovative [indeed using very creative deception and swindling methods] state-of-the art customer directed initiative with $2 million in funding …”

Mary P. Castelli, DHHS, Office of Operations Support, Senior Division Director;  (see her outrageous and deceptive letter.)   See comments thereto.

Matthew Ertas: Bureau of Developmental Services Administrator;

Ken Nielsen, Legal Counsel for the Bureau of Developmental Svcs;

John Capuco, Acquired Brain Disorder Administrator, BDS;

Kaarla Weston, Program Specialist, BDS;

 

                                      An Overview of the Abuse

     Since August of 2005, the reckless bureaucrats at the Bureau of Developmental Services and the Nashua Area Agency have refused to fund my mother’s complex home-based care as required by law.  The ABD program allows no individual cost caps on the amount of medical assistance for the needed services, and the state assumes full responsibility for the health and welfare of the participating persons. 

 

     As guidance to the states regarding their Medicaid waiver programs, U.S. DHHS in their “olmstead letter #4” (link at  http://www.cms.hhs.gov/smdl/downloads/smd011001a.pdf) stated that:

 

“Denial of a needed and covered service within a waiver would have the practical effect of: (a) undermining an assessment of need, (b) countermanding a plan of care/support based on such an assessment of need, (c) converting a feasible service into one that arbitrarily benefits some waiver participants but not others who may have an equal or greater need, and (d) jeopardizing an individual’s health or welfare in some cases. “

 “…we discuss limits that States may place on the number of persons served and on services provided under an HCBS waiver. Current law requires States to identify the total number of people who may be served in an HCBS waiver in any year. States may derive this overall enrollment limit from the amount of funding the legislature has appropriated. However, once individuals are enrolled in the waiver, the State may not cap or limit the number of enrolled waiver participants who may receive a covered waiver service that has been found necessary by an assessment.

 “A State is obliged to provide all people enrolled in the waiver with the opportunity for access to all needed services covered by the waiver and the Medicaid State plan. … The opportunity for access pertains to all services available under the waiver that an enrollee is determined to need on the basis of an assessment and a written plan of care/support.”

          Thus, some of the lawful ways for the state to limit its financial outlays and to operate their ABD program “cost-efficiently” are (1) determine the number of individuals they will serve each year, or (2) provide the needed services at market-based rates --- not more.  Thus, they may be able to save money on participants with a lower level of need yet spend more on those who require an extraordinary level of care due to the severity of their disabilities. See also…

           The small ABD program is 79% funded by federal Medicaid funds and currently serves only about 200 individuals state-wide in New Hampshire.  There is a waiting list for those wishing and eligible to enroll. The law requires that the waiting list move at a “reasonable pace.”  The Bryson case in NH held that a one-year wait is “reasonable.”  While caring for some individuals in the most integrated setting may be much cheaper than placing them in an institution, community and home-based care for individuals with severe disabilities may be very expensive.  This does not mean that it is not “cost-efficient,” however. 

          For over two years now, the BDS and the AAGN refused to provide any medical assistance to Lidia for any of her:

1.     Residence/household management;

2.     Complex care and staff coordination services;

3.     Emergency management;

4.     On-call assistance;

5.     Any supplies;

6.     Transportation;

7.     Specialty services necessary to assess and design her complex care;

8.     Necessary environmental modifications to make her bathroom and bedroom wheel-chair accessible. 

9.     Necessary modifications to Lidia’s only egress from the home, which is currently so narrow and curved that her wheel-chair barely squeezes through, and Lidia might be unable to get out of the house in case of a fire. 

          Each of the above services is a covered service under the ABD waiver and is required for Lidia to be safe and secure in her home, to be able to participate in the ABD program, and to choose her providers.  In the absence of medical assistance for any of the above, Lidia must rely on sixty to seventy hours each week in services volunteered by her aging and disabled husband and me, their adult daughter. Ever since I took my mother home, I have been unable to work in my profession and to earn any income.  In addition, my disabled father is forced to care for Lidia when I am unable to do so. I have been forced to expend all of my savings on modifications for Lidia’s living space.

Who is Lidia and What Happened to Her:

(read more here…)

 

My mother Lidia and father Leon had been happily married for thirty six years, when a severe and tragic brain injury in 2004 left Lidia completely blind, paralyzed on the left and with a unique and dangerous combination of severe cognitive, emotional, intellectual, and behavioral impairments. Lidia also suffers now from frequent life-threatening infections and is a constant risk of fall.  Every activity of daily living is a challenge and is dangerous for Lidia without skilled assistance.  Her complex conditions require institutional level of care, close supervision and assistance around the clock, including assistance with all activities of daily living.  Despite having become very vulnerable, with proper care and assistance, she could improve and continue to be a respected and contributing member of society.  In contrast, in the absence of the needed care, Lidia would suffer from serious and painful injuries, require costly hospitalization, and die prematurely. She would not be able to live safely and with dignity, as a valued citizen of her community.  Ever since this tragedy in our family, we have been forced to fight for Lidia’s life and against the arrogant and callous disregard for the law and human life exhibited Mr. Matthew Ertas and Ms. Kaarla Weston of the NH Bureau of Developmental Services and Mr. Peter Van Voorhis of the Area Agency of Greater Nashua.

How the state endangered Lidia before:

When, in 2005, Lidia enrolled in the state’s Acquired Brain Disorder (ABD) Medicaid waver program, the Bureau of Developmental Services, working through the Nashua Area Agency, placed Lidia into a specialized group home, Rosemeadow Farm, holding the reputation of “the best brain injury care program on the East Coast.  That group home was the only setting that ever agreed to admit Lidia for long-term care.  While there, Lidia did not receive the services and assistance she desperately needed for her unique conditions.  Instead, she was tied to her chair for hours, kept in a cage-like net-bed, left soiled and without assistance and supervision.  She received practically no rehabilitation therapies and was plagued with several painful and life-threatening infections per month that would go untreated.  Only two months into her stay, the home became “overwhelmed” with her “behavioral outbursts” and gave her a two-month notice to leave.  Thereafter, her room at the home was kept so cold that I had to wear a winter jacket when I visited her. Two months later, she became hospitalized, unconscious and hypothermic with an untreated infection that has gone bad. I actually demanded that they immediately drive her to the emergency room because she was non-responsive, and yet they were not about to do anything.  She remained at the hospital for three months.  That tragic experience taught us the meaning and the results of inadequate care for someone as vulnerable and defenseless as Lidia.  After that horrible experience, since March of 2006, Lidia lives at home with us, and we volunteer between sixty and seventy hours of care each week as well as pay for all the supplies that Lidia needs and that receive no funding from the Bureau of Developmental Services.  Lidia would not be able to receive her services through any other providers, because in 2006, Ms. Kaarla Weston of the BDS, acting through Mr. Peter Van Voorhis of AAGN, imposed an arbitrary and capricious cost cap on Lidia’s care, funding nothing beyond Lidia’s personal care. 

The Campaign of Deception Engineered by the BDS and the AAGN:

Since 2006, in a cruel charade pretending to give Lidia a choice of care providers and to free her family from the overwhelming care burden (forgetting entirely about their earlier failed experiment of bundling Lidia’s complex care on the cheap with one sole provider of their choice), Kaarla Weston of the NH BDS and Peter Van Voorhis of the AAGN have been hard at work to curb Lidia’s access to services.  They imposed an arbitrary cost cap and diligently massaged the numbers on a dozen or so proposals solicited from vendors of their choice, seeking to cheat Lidia out of her medical assistance and to place her into care settings even more dangerous and inadequate than Rosemeadow Farm.  Mr. Van Voorhis and Ms. Kaarla Weston engineered a “request for proposals” process, where the vendors they solicited would submit “proposals” for Lidia’s care with doctored figures, omitted services, and below-market rates for the proposed plans to endanger and swindle Lidia out of her care. 

For example, Ms. Weston and Mr. Van Voorhis demanded that for over a hundred hours each week Lidia receive her labor-intensive and skilled care one-on-one (!) from a single unsupervised and barely trained “live-in” person, paid at a fraction of the market rates and employed and trained by a vendor of the BDS’ own choice.  This particular vendor proposed to bundle all of Lidia’s complex services at a fraction of the market rates and make a profit of about $14,000/ year on this arrangement.  Because there is no spare room in our small family home for such a live-in person, Ms. Weston and Mr. Van Voorhis demanded that we move out to make room.  Alternatively, they threatened to place other disabled persons into our family home over our objections and in the absence of a spare room.  Ms. Weston and Mr. Van Voorhis offered two justifications for why they need to endanger Lidia or to throw us out of our home – (1) this would be much cheaper than really providing Lidia with the services she needs in the most integrated setting appropriate to her needs, and (2) everybody else on their program is also being denied the needed services and care in the same way.  Their colleague at the AAGN admitted that these unlawful practices result in some severely disabled people being continuously expulsed from various care settings, unable to receive their complex and labor-intensive care anywhere, and even their families turn them away, overwhelmed with the long-term care burden. 

The arbitrary and unlawful cost cap they imposed on Lidia’s care in order to curb her access to the covered quality services that she desperately needs and for which she fully qualifies is forcing Lidia’s disabled aging husband and their daughter to volunteer sixty to seventy hours per week of labor-intensive care. This is preventing me from earning an income in my chosen profession and impoverishing me.  This is preventing me from living my life.  Yet, should anything happen to us, defenseless Lidia would immediately fall prey to Ms. Weston and Mr. Van Voorhis, seeking to provide her care as cheaply as possible through a vendor they choose for her, without any regard for her needs, for human life, or for the law.  Thus, they cheat Lidia out of her medical assistance and prevent her from being able to choose her care providers, forcing her, instead, to depend on the extensive volunteer services of her ailing and aging husband and their adult daughter as long as we live.

What the laws require:

In stark contrast to these appalling campaign of deception and fraud, the New Hampshire’s federally-funded Acquired Brain Disorder Medicaid wavier program specifically disallows individual cost caps, requires market-based rates for each covered service, free choice of providers for each aspect of the care, and covers a broad array of comprehensive and specialized long-term care services for persons with brain injury to live in their homes safely and with dignity. Furthermore, various federal laws mandate medical assistance (funding) for each covered service within ninety days of enrollment and require market-based rates for each needed service. Also, the U.S. Centers for Medicare and Medicaid Services maintain that arbitrary limits on benefits to qualified participants are unlawful and endanger participants’ lives by curbing their access to needed and covered care.


  See also, "For persons with severe disabilities and perhaps others, restricting access to optional services, limiting the amount and duration of mandatory services, and establishing a cap on all services is likely to result in one of three unacceptable outcomes:  (1) an increased reliance on public institutions and segregated facilities; (2) a shift in costs to state or locally funded programs and hospitals or (3) simply no care at all.   The first of these is expensive and inconsistent with the President's New Freedom Initiative and the Supreme Court's mandate in Omstead v. L.C. The second is expensive and patently inconsistent with the cost -containment goals of the Waiver.  The third is contrary to Congress' command in enacting the Medicaid Act.” Issue Paper:  Medicaid: An Overview of Spending on "mandatory" vs. "Optional" Populations and Services,  Kaiser Commission on Medicaid and the Uninsured (June 2005) at 6-7'   Quoted by the Advocacy Center for Persons with Disabilities and the Center for Public Representation and the Brazelon Center for Mental Health Law.  Sep. 28, 2005.   

When Lidia’s counsel filed an Administrative Appeal with the DHHS Administrative Appeals Unit, this was also turned into a charade and dismissed under an outrageously absurd pretext, one day before her expert witness was scheduled to testify about her care and the market-based rates for the services.  Subsequently, my family contacted several presidential candidates, seeking their support for Lidia’s right to medical assistance for her services.  We have contacted Hillary Clinton, personally handing her and Bill Clinton letters for their signatures at several of Hillary’s election campaign events.  We also have posted a blog on the Clinton’s and Barak Obama’s respective election campaign web-sites. 

Lastly, Lidia’s complaint against these abuses is currently pending before the U.S. DHHS Office for Civil Rights, located in Boston, MA.

 

|Contents |Introduction | Overview | State Actors| Concise Legal Reference

 |Federal Complaint |Qs&As |Kaarla Weston’s and Peter Van Voorhis’ actual letters|

|Comments to Mary P. Castelli”s letter|

|Complaint to the Attorney General|

 |Complaint to the U.S. DHHS Office for Civil Rights|

Appellant’s Motion Opposing Dismissal of the Appeal at the NH DHHS AAU

AAU’s Dismissal of Appeal by Hearing Officer Paul Bernard

 

 |Helpful Links|

 

 

The Medicaid Act, the ADA, Section 504 of the Rehabilitation Act;

(click on the link above)

 

Actual letters by Ms. Kaarla Weston and Mr. Peter Van Voorhis

 

LETTER:
 
“.  We presented the attached budget that had been
formulated by Granite Bay Connections to do so.  After the meeting we also filed a written request for approval.  This
 request has been denied for costs reasons, with a suggestion
 that a second person be placed in the home (see e-mail below
 from Kaarla Weston).”  Read more…­­­­­­­­­­­­­­­­­­­­­­
 
 
 
LETTER:
 
“Hello Peter,
 
This proposal is denied.  The Bureau of Developmental Services
 does not have the resources to fund the proposed budget and
 the Area Agency of Greater Nashua needs to look at other 
options to reduce the per person cost to a more affordable
 level.  Please consider serving a second person within the
 home.
 
Kaarla Weston
Bureau Liaison
BDS”  Read more…
 
COMMENT: The proposed absurd solution of placing another disabled
 person, in the absence of a spare room and over our objections, into our
 1400 sq.ft.  family home already housing our family, including severely
 disabled Lidia and her four to five personal care assistants coming and
 going each eight hours, seven days a week is simply unrealistic and contrary
 to law.  In addition, Lidia’s unique behavioral challenges and care needs
 have been found unmanageable in a specialized group setting before, at
 Rosemeadow Farm, and she was expulsed as a result.  Repeating the same
 experiment now in our family home would endanger Lidia again and is
 simply a threat to strong-arm us into submission.   Lidia’s access to medical
 assistance for the full array of needed benefits and services through a truly
 individualized and thorough budget, is simply required by the ABD
 Medicaid waver program as necessary to ensure quality care for her and
 any other vulnerable person with severe and multiple disabilities. Peter and
 Kaarla may go ahead and place ten more disabled persons into our home –
 Lidia would still need an individualized budget developed for her based on
 HER unique conditions and the market-based values for HER services…..
 
 
LETTER:
 

“Peter van Voorhis"

<pvanvoorhis@areaagencynh.com>

 

09/28/2007 11:58 AM

 

To <KWeston@dhhs.state.nh.us>, <JCapuco@dhhs.state.nh.us>

cc "Sandy Pelletier" <spelletier@areaagencynh.com>,

"LynneRiendeau"<lriendeau@areaagencynh.com>,

 

Subject L.T. Request for Funding

 

Kaarla and John,

 

As we discussed on a preliminary basis, attached is a request to fund a

1001 certified residence for Lidia Taranov at her current residence in

Manchester.  The detailed budget includes an onsite Manager for 40

 Hours (15 [hours] d[irect] c[are]); staff paid at an average wage of $13/hour, and funding to Cover all operating costs of this private residence.  Conversion to this Model of service would require a substantial funding increase to $256,747/year.

This proposal has been prepared by Granite Bay Connections.  If this

plan is implemented, the 521 certified program will end, and all

services will be delivered by Granite Bay.

 

Peter Van Voorhis

Vice President of  Community Services

Area Agency of Greater Nashua, Inc.

144 Canal Street

Nashua, NH   03064

603-459-2740

pvanvoorhis@areaagencynh.com 

 

COMMENT:

The above e-mail from Peter Van Voorhis refers to a budget submitted by Granite Bay Connections at the AAGN’s own request and appraising Lidia’s care.  The Agency (AAGN) needed to “massage” and torture George Barrett’s numbers on the proposal quite a bit to bring them down to the $256,747 figure that you see in Peter’s e-mail above, because the budgets that Mr. Barrett of Granite Bay originally prepared for the same thing, appraised Lidia’s care at $308K per year, based on Lidia’s unique needs and market-based rates for each needed service. 

  

LETTER:

 

“The Area Agency believes that $200,000.00 in annual funding will enable you to meet Lidia’s needs in a family-managed program.  …..  The funding proffered by the Bureau also reflects the fiscal constraints confronting our State, the number of disabled clients who need services here in NH in the coming year, that there is a waiting list for such services and that, in a family - managed program, family members generally donate some care to a loved one.   We understand that you are demanding a larger stipend.  However, I believe stipends, when they are provided, are not based or calculated on what a family manager could have earned professionally or may have earned in the past.  “ Read more….

 

COMMENT 1

An independent Brain Injury Care Specialist, the founder and former President of the Case Management Association of America, Sandra Lowery, upon a thorough examination of Lidia and her entire medical records, appraised the cost of the bare minimum of necessary labor to care for Lidia at approximately $300K per year based on the current market-based costs of labor.  Ninety to ninety-five percent of Lidia’s care costs are simply staff-labor and their worker’s compensation insurance at a rate dictated by the NH State Department of Labor.  Lidia’s transportation, incontinence and medical supplies, the environmental modifications required by the local building and fire safety codes are also covered services under the ABD waiver but Lidia has been denied any medical assistance for these.

 

COMMENT 2:

Lidia’s $205K/ year medical assistance budget barely funds the 24/7 personal care/supervision for Lidia, just one of her complex services, at the market cost of personal care labor being $23 -$25/hour as charged by any personal care staffing agency in the state.  This labor cost includes staff wages, recruitment advertising, interviewing and screening the staff, pay-roll taxes, and legal/tax compliance, worker’s comp., and scheduling the staff in shifts. The entire burden of Lidia’s around-the-clock residence and staff supervision, all of her complex care and service coordination, Lidia’s transportation to between fifty to seventy medical, therapy and laboratory appointments per year, the entire 24/7 on-call emergency management, all medical and incontinence supplies, overhead costs associated with running a 24/7 community residence, and all the wheel-chair accessibility modifications to the home are borne by Lidia’s family.  There is NO funding for ANY of this.  However, each of these services is a covered service under the ABD waiver – and yet the AAGN and BDS are weaseling out of providing the medical assistance for any of them. So that, of course we receive no compensation whatsoever for the sixty to seventy hours per week of services I or my aging and disabled father must provide for my mother for the rest of our lives.  In fact, I must pay out of my pocket for Lidia’s transportation, medical and incontinence supplies, expensive home-modifications for wheel-chair access, and for the entire overhead costs of running a community residence 24/7 for Lidia, a severely disabled person.  In other words, I or my ailing father must stay open and must oversee and run the residence, the care, and the staff for Lidia year-round, remaining, also, on-call 24 hours each day for medical, household, and staff emergency management.  

 

 

 

LETTER:

 

To protect Lidia, the Agency will, unless the payroll company confirms that you paid that outstanding bill by noon tomorrow—March 9, 2007, pay the payroll taxes due via a wire transfer.  We will need to deduct that amount ($1440.    ) from the balance in the funds available for Lidia’s care. The stipend payable to you in March will reflect that reduction in the funds available.  To be able to pay your stipend, the Agency will need a signed contract covering the months of February and for March.  The contract for March will note that the stipend was reduced to pay the payroll taxes due your employees. In signing contracts for February and March, you can always note on the contract that you are reserving your right to challenge the Agency’s view of your contractual obligations or your rights as the family manager.  Read more …

 

COMMENT 3: 

TO PROTECT LIDIA” – how about that?!  Denying her medical assistance is to “protect her?   P. Van Voorhis expects me to pay for Lidia’s staff, because her medical assistance does not cover the personal care staff’s salaries, since I use a part of it to pay for the many other costs described above.  By deducting the cost of the staff salaries from Lidia’s “provider stipend” – Peter Van Voorhis thinks he can cleverly rob Lidia of her supplies, transportation, care coordination, etc.

 

COMMENT 4:

 P. Van Voorhis wants a “contract” where I would agree to volunteer sixty to seventy hours each week of Lidia’s services without vacation or pay, and would also pay for her supplies, transportation and overhead costs.  Little does he know that there does not exist a “contract for volunteer services.”  A valid contract requires a “meeting of the minds” and an exchange of bargained-for consideration – or agreed upon value.  And, Van Voorhis’ agreeing to do what the law already requires him to (provide medical assistance to Lidia) – cannot serve as the “value” he gives to me for “contracting” with him to be a slave.  Thus, what Peter Van Voorhis is doing is absurd:  he is asking me to contract with the AAGN to serve as a volunteer slave in exchange for their doing what the law requires them to -- or else Lidia will die in some rotten hole that Peter Van V. will push her into.  

 

 

 

LETTER:

 

 

       We have asked our legal counsel, Michael Chamberlain, to be available to your attorneys at DRC.  In the event any of the actions or proposals described in this letter are not acceptable to you, we asked Michael to assist your attorneys in scheduling an expedited administrative appeal.

 

       The proposal we received from Crotched Mountain, describing facility-based care for Lidia, was mailed to you today.  Crotched Mountain has advised the Agency that it is no longer interested in providing services or managing Lidia’s services in your home.

  
 

Sincerely,

 

Peter Van Voorhis

Vice President of Community Services

 

 

 

LETTER:

 

“In developing and implementing Lidia’s community and family-based program, we need to follow or adhere to the rules or regulations set out in He-M chapter 521 (“Certification of Residential  Services Provided in the Family Home).  The rules allow for a family member to be reimbursed as a provider for some personal care.  Care in the family home is typically delivered by a mix of paid staff, some reimbursed personal care from the client’s family and some unpaid or donated family care.  Reimbursements to family members are not through payroll, are limited, and do not involve the provision of  health care and other benefits.  Read more…

 

­­­­­­­­­COMMENT 1

     Compare the above ignorant lies with the LAW:  Appendix E of the NH ABD Waiver:  Flexibility with regard to recruitment of providers is a key benefit under this waiver.  Providers may be staff of an Area Agency, a subcontractor of an Area Agency, a friend, relative or any qualified person.  Individuals are free to negotiate salaries, benefits, and etc. for those providing the various components within the Service Agreement however, rates must be reasonable within the context of the budget and be approved by AA and BDS staff. 

Budget/rate setting is informed by regional market values, competencies and knowledge required to serve each individual based on his/her unique needs, possible shift differentials, and benefit packages.  Appropriate payment rates are the result of a collaborative negotiation between individual and or guardians, Area Agencies, subcontractors and individual service providers.”

 

Also, Chapters He-M 521 and 522 contain absolutely no limitations of the suggested nature on the reimbursements for family care. 

 

We find the following specific and clear language in He-M 521.05(b) “In those situations where a family member is to be reimbursed as a provider and or sub-contractor, the area agency/ provider agency shall develop a contract with the family member: (4) Including provision for time off…” Our current agreement blatantly violates this mandate.  It does not contain a provision for provider time-off, nor furnishes medical assistance for the respite care for Lidia during my absence. 

 

Furthermore, in He-M 521.09.  “Certification: (c) For each certification request, the area agency staff shall forward to the division the following information: (5) Whether financial reimbursement is to be made to family members as: a. Providers; b. Staff; or c. Sub-contractors;” Clearly, “staff” is paid through pay-roll.  Obviously, there is not a word anywhere regarding “Reimbursements to family members are not through payroll, are limited, and do not involve the provision of health care and other benefits.”

 

Furthermore, Section He-M 521.05 Administrative Requirements gives a detailed and clear scheme for area agencies on how to enter into service arrangements.  This section contains detailed provisions requiring that service arrangements meet the individual’s expressed interests, preferences, needs, and lifestyle; be consistent with the goals and services identified in the individual’s service agreement, and meet the individual’s environmental and personal safety needs.  There is not a word regarding the need to discriminate against family members in terms of pay or other conditions.  Thus, contrary to what Peter Van Voorhis brazenly suggests in his letter, our family is not required to work for free or to submit to unfair terms as a pre-condition for Lidia to receive home-based care of her choice.  Very simply and obviously, brazen discrimination against the families of disabled persons is prohibited.

 

 
 
LETTER:
 

       At this point I have to conclude that possibly, as you have indicated in your letters, this is just too difficult an arrangement.  Yes, it is challenging to find retain, train, and keep good direct care staff.  Yes, it is especially difficult to do this in a private family home where staff are working 1:1 with an individual with significant needs.  Participation in 521 certified arrangement with an Area Agency is voluntary.  Perhaps you should reconsider facility placement….  Read more…

 

COMMENT 1:

COMPARE ABOVE DECEPTIVE STATEMENT WITH THE STATEMENT AND GUIDANCE FROM THE U.S. DHHS IN THEIR “OLMSTEAD LETTER #4” – link here:  http://www.cms.hhs.gov/smdl/downloads/smd011001a.pdf

 

“Denial of a needed and covered service within a waiver would have the practical effect of: (a) undermining an assessment of need, (b) countermanding a plan of care/support based on such an assessment of need, (c) converting a feasible service into one that arbitrarily benefits some waiver participants but not others who may have an equal or greater need, and (d) jeopardizing an individual’s health or welfare in some cases. “ EXACTLY!! – LIDIA HAS BEEN DENIED ACCESS TO MEDICAL ASSISTANCE FOR THE SERVICES SHE DESPERATELY NEEDS – THIS IS THE ONLY REASON WHY CARING FOR HER AT HOME MAY SOON BECOME IMPOSSIBLE. 

Further from the Olmstead Letter #4:

“…we discuss limits that States may place on the number of persons served and on services provided under an HCBS waiver. Current law requires States to identify the total number of people who may be served in an HCBS waiver in any year. States may derive this overall enrollment limit from the amount of funding the legislature has appropriated. However, once individuals are enrolled in the waiver, the State may not cap or limit the number of enrolled waiver participants who may receive a covered waiver service that has been found necessary by an assessment.

AND, see also, same document  A State is obliged to provide all people enrolled in the waiver with the opportunity for access to all needed services covered by the waiver and the Medicaid State plan. … The opportunity for access pertains to all services available under the waiver that an enrollee is determined to need on the basis of an assessment and a written plan of care/support.”

 

LETTER:

       “Got your voicemail. We will not e-mail to her your prior budget submission.  When I get your proposals, I will password protect them.  I also will only FAX them to Kaarla and John.

 

Peter Van Voorhis..”  Read more…

 

COMMENT:

       This is Peter Van Voorhis of AAGN  trying to conceal from Lidia and our family the real costs of Lidia’s care based on a proposal submitted by Jon Eriquezzo of Crotched Mountain. 

 

 

 

 

LETTER:

“Yes – at the moment she is paid as a subcontractor – we met with BDS Thursday – there is no way BDS will approve or support such a high payment for a family member. 

 

Peter Van Voorhis.” Read more….

 

COMMENT:

Compare with the NH law as written in the NH Acquired Brain Disorder Waiver:

“Appendix E – Participant Direction of Services

ii.    Participant-Directed Budget.  Describe in detail the method(s) that are used to establish the amount of the participant-directed budget for waiver goods and services over which the participant has authority, including how the method makes use of reliable cost estimating information and is applied consistently to each participant.  Information about these method(s) must be made publicly available.

Once a Service Agreement is constructed, specific service elements are costed out to derive an individualized budget and as noted above, all budgets are individualized and are based on the specific needs and strengths of the individual.  Flexibility with regard to recruitment of providers is a key benefit under this waiver.  Providers may be staff of an Area Agency, a subcontractor of an Area Agency, a friend, relative or any qualified person.  Individuals are free to negotiate salaries, benefits, and etc. for those providing the various components within the Service Agreement however, rates must be reasonable within the context of the budget and be approved by AA and BDS staff. 

Budget/rate setting is informed by regional market values, competencies and knowledge required to serve each individual based on his/her unique needs, possible shift differentials, and benefit packages.  Appropriate payment rates are the result of a collaborative negotiation between individual and or guardians, Area Agencies, subcontractors and individual service providers.”

 

 
 
 

 

 

|Contents |Introduction |Overview| State Actors| Concise Legal Reference |Federal Complaint |Qs&As |Kaarla Weston’s and Peter Van Voorhis’ actual letters|

|Comments to Mary P. Castelli”s letter|

|Complaint to the Attorney General |

 |Complaint to the U.S. DHHS Office for Civil Rights|

Appellant’s Motion Opposing Dismissal of the Appeal at the NH DHHS AAU

AAU’s Dismissal of Appeal by Hearing Officer Paul Bernard

 

 |Helpful Links|

Helpful links to pertinent materials

(NH ABD Waiver; NH state ABD Waiver Regulations; “Olmstead Letter # 4;”  Case-law; articles on the applicable laws; nationwide litigation report from NHeLP.org; report on the plight of care-givers from the AARP; Guide to Medicaid-funded community-based care);

www.healthlaw.org – The leading national expert organization on disability rights and laws – outstanding quality of materials;

 

http://www.nls.org/conf2003/sept2000-article.htm

“-- Medicaid (30)(A)  “adequate reimbursement rates”  (un-enforceable through Sec. 1983 but see, Nelson v. Milwaukee County, 2006 U.S. Dist. LEXIS 7513 (E.D. Wis. Feb. 7, 2006)
Plaintiffs charge that low payments are causing Milwaukee County group homes for the
elderly to drop out of the program. The court found the equal access provision, § 1396a(30)(A), to create federal rights and that plaintiffs could also challenge the low rates as an aspect of their ADA claim.”

 

http://www.healthlaw.org/library.cfm?fa=download&resourceID=67710&print

  Article on Enforcing the rights of Medicaid recipients as 3rd Party Beneficiaries of the Contract between the State and the Federal Agency (the U.S. HHS, the Feds.). The K law allows for both damages and injunctive relief.

 

http://www.healthlaw.org/library.cfm?fa=download&resourceID=67697&print    Medicaid’s Reasonable Promptness requirement

 

http://www.healthlaw.org/search.cfm?fa=download&resourceID=67710&print  Enforcing the bargain --  Enforcing Medicaid Provisions through Contract law.

 

 

 

Medicaid Spending on Long-Term Care:  The Real Numbers

from the New Hampshire Center for Public Policy:

New Medicaid Study: Underfunding of Seniors’ Long Term Care Spikes 45% From 1999-2007

http://www.ahcancal.org/News/news_releases/Pages/03Oct2007.aspx

(A new independent analysis of the nation’s Medicaid program by the accounting firms BDO Seidmans/ Eljay, LLC estimates states are underfunding the actual cost of providing seniors’ critical nursing home care by at least $4.4 billion annually…….’Beyond the obvious significance of the ongoing Medicaid underfunding of life-saving and life-enhancing nursing facility care provided to America’s most vulnerable seniors and persons with disabilities, the program’s structural weakness has an enormous negative impact on Medicare…..’”)

 

 

U.S. Department of Health and Human Services

Understanding Medicaid Home and Community Services: A Primer

Gary Smith, Janet O'Keeffe, Letty Carpenter, Pamela Doty, Gavin Kennedy, Brian Burwell, Robert Mollica and Loretta Williams;

George Washington University, Center for Health Policy Research; October 2000. 

Located at the link below:

 

http://aspe.hhs.gov/daltcp/reports/primer.htm

 

·        ("Correcting common misperceptions
There is no Federal requirement that dictates that the costs of supporting a particular individual via an HCBS waiver program may not exceed institutional costs. States may extend HCB waiver services to individuals who require extraordinary levels of support. Many states accommodate individuals who require costly supports in the community by virtue of their disability, while continuing to operate HCBS waiver programs that meet Federal cost-effectiveness tests. A state may find it necessary to impose hard cost caps for budgetary or other reasons, but the use of such caps is not dictated by Federal policy.

 

·        The HCBS waiver cost-effectiveness test does not discriminate against individuals who have complex conditions. Since HCBS waiver cost-effectiveness is measured against the cost of institutional services, a state may find it difficult to accommodate certain individuals, because the costs of serving them may be many times the institutional average and a state might not be able to accommodate such individuals even using aggregate cost caps. However, Federal law gives a state the latitude, when requesting a waiver, to compare the costs of serving individuals with these intensive needs in an institutional setting (rather than the average costs for all people receiving institutional services). The average annual cost of nursing facility care in a state might be $36,000, for example. If the cost of serving a person who has had a brain injury in such a facility is $50,000, that higher figure may be used as the point of comparison.

 

·        There is no requirement that HCBS waiver programs be budget neutral with respect to Federal financial participation. Thus, Federal policy places no restrictions on the number of individuals a state may serve in its HCBS waiver program(s). Each state may establish whatever limit it chooses and may change its limits whenever it wishes.)

 

 

 

Here is the standard for seeking a prelim. injinction in Fed. Ct.

1.                  for a preliminary injunction must show: (1) Lidia will suffer irreparable harm without the injunction; (2) the likelihood of success on the merits of her case; (3) that the benefits of the injunction will outweigh the burden to AAGN/ BDS; and (4) that an injunction is consistent with the public interest. (remember AAGN/ BDS only bear 21% of the costs of Lidia's care!!

·                     The danger to plaintiffs’ health, and even their lives, that may result from termination of Medicaid benefits gives plaintiffs a strong argument of irreparable harm.   Kai v. Ross, 336 F.3d 650, 656 (8th Cir. 2003)

·                     The nature of the claim against the state for medical services makes it impossible to say that any remedy at law could compensate them.  McMillan v. McCrimon, 807 F. Supp. 475, 479 (C.D. Ill. 1992     

·                     Wrongful denial of government benefits may constitute irreparable injury, particularly where, as here, the denial results in a disruption of the family unit and a consequent threat to the health of the claimant.... The possibility that a plaintiff might be forced to enter an institution constitutes irreparable harm that cannot be prevented or fully rectified by a later judgment. Maine Assoc’n of Interdependent Neighborhoods v. Petit, 647 F. Supp. 1312,1315 (D. Me. 1986)

·                     Termination of benefits that causes individuals to forgo such medical care is clearly irreparable harm .Massachusetts Assoc’n of Older Americans v. Sharp, 700 F.2d 749, 753 (1st Cir. 1983)

·                     Irreparable injury is shown when enforcement of a Medicaid rule may deny [plaintiffs] needed medical care.  Beltran v. Meyers, 677 F.2d 1317, 1322 (9th Cir. 1982)

 

 

 

NH State ABD Regulations

The  NH ABD Waiver Agreement with the U.S. Centers for Medicare and Medicaid (enacted into law in NH);

       Olmstead Letter #4 from the U.S. DHHS

U.S. DHHS Office For Civil Rights

 

 

 

|Contents |Introduction |Overview| State Actors| Concise Legal Reference |Federal Complaint |Qs&As |Kaarla Weston’s and Peter Van Voorhis’ actual letters|

|Comments to Mary P. Castelli”s letter|

||Complaint to the Attorney General|

 |Complaint to the U.S. DHHS Office for Civil Rights|

Appellant’s Motion Opposing Dismissal of the Appeal at the NH DHHS AAU

AAU’s Dismissal of Appeal by Hearing Officer Paul Bernard

 

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The information on this site is provided solely for general informational or educational purposes and does not constitute legal advice.  Please contact an attorney if you require legal advice.